whats the question!?

The ability to stay awake during working hours ;-)

I am assuming from your statement that you mean the role you will be doing is high stress, busy and just plain exhausting....

What you need is...

1. the ability to maintain high energy and focus. As receptionist, you will be greeting people in person and on the phone constantly while doing doing other tasks. This will require the ability to multitask and to remain pleasant at all times. As the receptionist, you ARE the first person customers will contact and the first person they will measure the quality of the company by...

2. good interpersonal skills are must. In addition to greeting customers, you will be the liaison to others in the office. Getting along and not letting a bad day (at home or the office) affect your demeanor is a must.

3. have a healthful way to distress when your day is done. When you leave work, leave work... and have a life that balances out the craziness at work.

4. love what you do... if you go to work and hate it... or tolerate it for the paycheck, that will show up sooner or later. If that line of work is not for you, don't go into it... it will burn you out before you know it.

I hope that helps a little. Peace

Well learning to spell it would be a good start!

You need to learn how to type and spell. You also need to be familiar with customer service and receptionist duties.

You will need a good phone speaking voice. If you are answering the phone you are the first point of contact, as well as maintaing a high level of customer service for those who come in to the office.

If you are asked to proofread documents, make sure you have the proper skills and typing skills if needed to type up papers.

There are lots of things to learn!

Empathy, patience and a good work ethic.

Stay awake - important

Another tip. learn the art of looking busy when you actually are not. ie if you are walking around the office always carry a pen and notepad. Walk with purpose or quickly and then it looks like you are doing something important. You look like you are rushing somewhere

Patience. Good people skills. Empathy would be an asset. Probably good telephone skills. Possibly some typing. Usually receptionist jobs are beginner jobs so mostly you are the first line of contact with the public or patients--both by phone and in person--so you need to know how to stay calm and how to calm down someone who is angry or frustrated, not to take it all personally (people may be taking out their frustration on you even though you aren't the cause and don't deserve it--so you have to be the big one and forgive). You should dress neatly so you look professional and clean (people base a lot on how someone looks and dresses). Otherwise, whatever other job requirements of your position should be explained to you.

good phone skills, good people skills, the ability not to show your anger even when you are.